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Remote Highland communities set to rocket to ultrafast broadband speeds

Press Release   •   Aug 22, 2018 00:01 BST

The community launch their unique broadband partnership in Achnasheen with Openreach and HIE

Remote Highland communities scattered across 26 miles of rugged terrain are set to get the UK’s fastest*, more reliable broadband – thanks to an unique partnership.

Around 140 homes stretching from Achnasheen to Aultguish in Ross-shire – around 40 miles north-west of Inverness – will be upgraded to ultrafast technology by the end of this year.

Around two thirds of the properties will receive future proof Fibre-to-the-Premises (FTTP) from the £428 million Digital Scotland Superfast Broadband programme, led by Highland and Islands Enterprise locally, with the rest getting a full-fibre upgrade through a Community Fibre Partnership with Openreach.

Homes in tiny settlements and hamlets like Achanalt, Lochluichart, Corriemoillie, Little Garve, Gorstan, Grudie and Inchbae will see their broadband reliability, capacity and speeds soar from around 0.5Mbps to the UK’s fastest residential speeds of up to 1Gbps* – 2,000 times faster than their current top speed. The new network started to go live this week, with around 90 per cent of premises in Achnasheen now able to order a service.

The project follows a year of research by the voluntary group Garve and District Broadband (GDB), which looked at all the options for delivering broadband in the location, and concluded that a resilient, full-fibre network was the only way to provide, and future-proof, internet links for the small communities stretching across the Highland glens.

The technology provides additional capacity for data-hungry services and applications and adds more reliability and resilience to the network, meaning things are less likely to go wrong in the event of unforeseen circumstances or extreme weather conditions.

Substantial windfarm community benefit funds will be invested by the Lochluichart Community Trust alongside funding from Openreach, Scotland’s digital network business; the Digital Scotland project; and the UK Government’s Better Broadband scheme. Local residents are digging in the last few metres of cable to more than 35 per cent of the properties.

Community spokesman Steve Jones said: “It’s a tremendously exciting time. Like many residents I’ve only been getting very slow speeds capped at 0.5Mbps, making even the most basic of online activities difficult and frustrating, so looking forward to ultrafast speeds is fantastic.

“Fast, reliable broadband will bring huge potential to regenerate our scattered communities. It’s a prerequisite for attracting families and businesses to the area, where the population has fallen in recent years. People now expect good internet as a basic. In essence, it will help us to build a closer and more integrated community.

“Once the infrastructure goes live, we’ll start to enjoy the major benefits of being online with the fastest and most reliable speeds: watch catch up TV; stream films; Skype with ease; lower household costs; the whole family will be able to run all devices simultaneously; school kids will be able to do their homework online; greater independence at home; access to cheaper training, life-long learning and government services and, for businesses, lower costs and better marketing.

“As the online world continues to grow, the Garve and District community won’t be left behind – in fact, with ultrafast broadband on our doorstep, we’ll be leaping way ahead!”

Local businesses scattered throughout the glens are eagerly looking forward to the many benefits that access to the new FTTP network will bring. Much faster upload and download speeds will help them to improve the way they work, explore global markets and introduce more efficient operations and better back-up systems and processes.

Craig Duffield, partner at the Ledgowan Lodge country house hotel in Achnasheen, is among the first able to order an ultrafast service. He said: “Many of our visitors are used to city broadband speeds and we’d love them to have the same experience when they visit us.

“Ultrafast broadband will make a huge difference. We’ll be able to access and integrate online booking systems easily; download computing software; expand our conferencing services; and extend wifi around the hotel. We’ve tried this previously but there was so much demand that we had to restrict access.

“The community has worked really well together to make this happen – it will be great for the area. Trying to operate a business on less than half-a-megabit per second has been frustrating, but now we can see the light at the end of the tunnel.”

Lesley Negri, who runs the historic Aultguish Inn near Garve with her husband Dario, added: “It will make a huge difference to us, especially for our booking system and payments.

“At the moment everything slows down from 4pm and we can’t manage customer expectations. Many of our customers want to stream things or download photographs and it’s impossible to do that at the moment. We’ve lived with slow broadband for so long that we can’t imagine what it’s going to be like when we can access ultrafast speeds!”

Some properties in the Garve area already have access to fibre broadband at speeds of up to 80Mbps* through the Digital Scotland rollout. Once the new ultrafast network is complete, GDB and the Lochluichart Community Trust will consider whether it’s possible to extend FTTP even further.

Robert Thorburn, Openreach partnership director for Scotland, said: “The challenges facing the Garve and District communities were phenomenal and they’ve worked incredibly hard to develop a unique solution.

“With a collaborative, multi-partner approach and a fierce will among the community to dig in and deliver, this is a truly brilliant - and unique - example of what can be achieved.

“A huge amount of civil work is under way. We’re making good progress and we’re excited to announce today that the very first residents in Achnasheen can now place their orders with their chosen service provider. We expect to complete work by the end of this year.”

The Community Fibre Partnership scheme is designed to help people in places not included in any current roll-out plans to bring fibre broadband to their local area, working with Openreach to co-fund the installation.

Earlier this year, the UK government launched a Gigabit Broadband Voucher scheme which can be used by small and medium-sized businesses and the local communities around them to contribute to the cost of full fibre broadband. Businesses can claim up to £3,000, and residents can also benefit from the scheme with a voucher worth £500 as part of a wider project.

Stuart Robertson, Director of Digital at HIE, said: “This is an interesting example demonstrating how the expanding fibre network being delivered through the Digital Scotland project in rural areas can be built upon to reach even further. By working together, the Achnasheen community and the Community Fibre Partnership are extending the coverage and benefits of fibre broadband to some of the area’s remotest premises.”

ENDS

Photos:

Cap 1: The community launches their unique broadband partnership in Achnasheen with Openreach’s Robert Thorburn (far left); HIE’s Stuart Robertson (far right) and Ledgowan Lodge Hotel’s Craig Duffield (centre).

Cap 2: Openreach’s Rob Thorburn and community spokesman Steve Jones in the village of Achnasheen.

Cap 3: Engineers use specialist equipment to continue to lay armoured cable outside Achnasheen.

Further pictures by photographer Jeff Holmes are available free of charge on request.

Notes to editors

*These are wholesale speeds available from Openreach to all service providers; speeds offered by service providers may vary. FTTP is capable of delivering the fastest residential broadband speeds in the UK – up to 1Gbps – fast enough to download a two hour HD movie in 25 seconds or a 45-minute HD TV programme in just five seconds.

For further information

Enquiries about this story can be made to Anna Steven in the Openreach PR team at press@openreach.co.uk or 0131 448 3933 or Steve Jones at Garve & District Broadband on sdjscot@yahoo.com or 07970 574037. All news releases can be accessed on our web site.

About Garve and District Broadband (GDB)

GDB (registered charity number SC047481) was established by the community in 2016 to bring better broadband to the Garve and District Community. It launched a satellite subsidy scheme in May 2015, funded by the LCT, to enable people with poor broadband to get a decent temporary internet service pending a more permanent long term solution. It has six volunteer Trustees. In a 2016 Community Needs survey, a faster and more reliable broadband service was the highest priority development project for the Grave and District community.

About Digital Scotland Superfast Broadband

The DSSB programme was set up to deliver fibre broadband to communities not included in any commercial roll-out. It’s delivered through two projects – led by Highlands and Islands Enterprise in its area and the Scottish Government in the rest of Scotland. Funding partners also include the UK Government through Broadband Delivery UK (BDUK), BT Group, local authorities and the EU via the European Regional Development Fund. The programme reached its target of delivering fibre broadband to 95 per cent of Scotland (when coupled with commercial deployment) by the end of 2017 on time and on budget. As a result of innovation and new funding generated by stronger than expected take-up, the programme will continue to deliver additional coverage in every local authority area during 2018 and beyond.

About Openreach

Openreach is Britain’s digital network business.

We’re 30,400 people who connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses - large and small - to the world.

Our mission is to build the best possible network, with the highest quality service, making sure that everyone in Britain can be connected.

We work on behalf of more than 600 communications providers like SKY, TalkTalk, Vodafone, and BT, and our fibre broadband network is the biggest in the UK, passing more than 27 million premises. We’re also the platform for Britain’s thriving digital economy, which is the largest in the G20.

We’re working hard to give people the speeds they need to run and enjoy their daily lives. Over the last decade, we’ve invested more than £11 billion into our network and we now manage more than 160 million kilometres of cable stretching from Scotland to Cornwall, from Wales to the east coast. And we’re continuing to take that network further - making superfast broadband speeds available to thousands more homes and businesses every week.

Openreach is a wholly owned and independently governed division of the BT Group, and it is a highly regulated business, with more than 90 per cent of our revenues generated from services that are regulated by Ofcom and any company can access our products under the same prices, terms and conditions.

For the year ended 31 March 2018, we reported revenues of £5.1bn.

For more information, visit openreach.co.uk