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Openreach’s fibre broadband now ready to order in Twickenham

Press release   •   Jul 17, 2019 13:18 BST

Cllr Robin Brown from Richmond Council and Openreach engineers

Openreach has today announced that 10,000 residences and businesses are now able to order full-fibre broadband in Twickenham.

Full fibre or “Fibre to the Premise” (FTTP) or “full-fibre” technology is not only quick – with speeds of up to 1Gbps (gigabit per second) meaning a two-hour HD movie takes only 25 seconds to download – but it’s also more reliable.

The roll-out is part of the national digital infrastructure provider Openreach’s plans to make FTTP technology available to four million homes and businesses across the UK by the end of March 2021.

The first homes have been ‘switched on’ as part of the phased initial roll-out, enabling thousands more homes to access the new technology.

Managing Director for Strategic Infrastructure Development for Openreach, Kim Mears said,

“We’re delighted that the first residents and businesses in Twickenham can now benefit from our future-proof, resilient full-fibre broadband.

“Twickenham already has great high-speed broadband, with more than 99.4% of premises able to connect to 24 mpbs and over*.  But full-fibre broadband will help create prosperity, spread opportunity and drive exciting new developments in sectors from small business to health and education.”

The developments have been welcomed by Cllr Robin Brown, Lead Member for Finance and Resources, Richmond Council.

Cllr Brown said, “We want our residents and businesses to be amongst the best connected in the country, with high speed, high quality broadband available for all. Later in the year we will be consulting on the Council's digital strategy for improving services and communications with Richmond residents.

“Encouraging faster internet connection will be key. As well as faster downloads for entertainment at home, there are also benefits for businesses, including uploading, downloading and transferring large files, enabling vital new digital services like uninterrupted monitoring, video conferencing and streaming, as well as enabling things like greater flexible working for staff.”

For families in Twickenham, an FTTP connection means streaming any HD entertainment, or downloading content in the blink of an eye – on multiple devices at once, without buffering or interruptions. In fact, downloading a typical HD film would take less time than it takes to make a cup of tea. And home working will become a breeze.

And for local shops, hospitals and schools, it means greater productivity, efficiency, reliability and flexibility – whether that’s to help students benefit from the latest in online learning, or to enable patients in care to video call their loved ones.

For businesses and sole traders in Twickenham, an FTTP connection will help them compete in markets all over the UK and around the world. It makes uploading, downloading and transferring large files much easier and enables vital new digital services like uninterrupted monitoring, video conferencing and streaming, as well as enabling things like greater flexible working for staff.

Consumers can use the Openreach fibre checker to see if fibre is available in their street Once available, the next step is to choose the company they’d like to supply their internet. We recommend using Ofcom’s Boost Your Broadband Tool to find the best deal.

It’s important to point out though that residents and businesses won’t be automatically upgraded, and they’ll need to get in touch with their broadband provider to see if they offer a service over the new network.

About Openreach

Openreach Limited is the UK’s digital network business.

We’re 33,000 people, working in every community to connect homes, schools, shops, banks, hospitals, libraries, mobile phone masts, broadcasters, governments and businesses – large and small – to the world.

Our mission is to build the best possible network, with the highest quality service, making sure that everyone in the UK can be connected.

We work on behalf of more than 620 communications providers like SKY, TalkTalk, Vodafone, BT and Zen, and our fibre broadband network is the biggest in the UK, passing more than 27.5m UK premises

Over the last decade we’ve invested more than £13 billion into our network and, at more than 173 million kilometres – it’s now long enough to wrap around the world 4,314 times.

Today we’re building an even faster, more reliable and future-proof broadband network which will be the UK’s digital platform for decades to come. We’re on track to reach four million premises with this ‘full fibre’ technology by March 2021 and ultimately, we want to upgrade the majority of the UK if the conditions are right. We’re also hiring around 3,000 trainee engineers this year to help us build that network and deliver better service across the country.

Openreach is a highly regulated, wholly owned, and independently governed division of the BT Group. More than 90 per cent of our revenues come from services that are regulated by Ofcom and any company can access our products under equivalent prices, terms and conditions.

For the year ended 31 March 2019, we reported revenues of £5.1bn.

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